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Dedicated Support

At Kevito 3PL, exceptional client support is at the heart of our logistics services in Canada. Every client is assigned a dedicated 3PL operations lead who understands your business, anticipates your needs, and ensures service levels are consistently met or exceeded. Our support model is built around responsiveness, transparency, and reliability—giving you peace of mind from inbound to final delivery.

Personalized Account Management

  • A single point of contact for all operational needs
  • Proactive issue resolution and fulfillment coordination
  • Tailored logistics solutions and responsive service

Real-Time Visibility & Reporting

  • Online client portal with inventory and order tracking
  • Weekly inventory and fulfillment performance reports
  • Fulfillment confirmations, inbound receipts, and monthly invoicing

Service-Level Commitment

  • Inbound receiving and order fulfillment completed within 48 hours
  • SLA-based performance tracking to ensure consistency
  • Custom service workflows for special requests and rework tasks

Operational Transparency

  • Digital activity logs and traceability across all warehouse actions
  • System integrations with your e-commerce or ERP platform
  • Audit-ready documentation and inventory history

Benefits

  • Clear communication and accountability at every step
  • Support team with deep 3PL and industry expertise
  • Continuous improvement and process optimization
  • Partnership-focused approach to drive your business forward

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Faq’s

Frequently asked questions

Who is eligible for Kevito 3PL's onboarding incentives?

To qualify for our onboarding incentives, potential clients must meet the following requirements: (1) Store a minimum of 300 pallets, (2) Commit to a 1-year service agreement, and (3) Provide a 12-month forecast for inventory and logistics needs. Meeting these criteria ensures we can offer you the best value and seamless integration into our 3PL network.

Do you offer any onboarding incentives for new clients?

Yes! We provide exclusive offers to eligible clients who meet key criteria, such as storing a minimum of 300 pallets and signing a one-year contract. Incentives include 1 month of free storage, covered transport and container destuffing, or free system integration—designed to help you transition seamlessly.

What technologies do you use for inventory tracking and order management?

Kevito 3PL uses enterprise-grade ERP and WMS systems for real-time inventory tracking, order management, and reporting. Clients also get access to a dedicated portal with visibility into stock levels, inbound receipts, and fulfillment confirmations.

What types of businesses does Kevito 3PL support?

Kevito 3PL serves a wide range of industries, including retail, e-commerce, food and beverage, and health-related goods. Our scalable logistics solutions are ideal for businesses looking to grow their presence across Canada through reliable warehousing, fulfillment, and transportation services.

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    Email

    logistics@kevitogroup.com
    +1 (647) 937-1439

    Location

    130 S Town Centre Blvd, Markham, ON, L6G 1B8
    © 2025 Kevito Ltd. All Rights Reserved.